FAQ
Choose SOL ACOUSTIC, choose the NATURAL. If you are interested in more specific information about SOL ACOUSTIC, Please don't hesitate to contact us.
FAQ
A1: SOL ACOUSTIC is a factory focus on sound insulation, sound absorption, vibration reduction, and other acoustic products, etc.
A2.Yes, as the manufacturer, SOL ACOUSTIC can open mound to produce any acoustic panel products according to your sample or drawing.
A3.Standard samples are free, but customized samples will be charged with reasonable cost and the freight are charged. After the order is confirmed, SOL ACOUSTIC would pay back the express fee. Please be rest assured of that.
A4: It depends on the product type and order quantity. Usually SOL ACOUSTIC can ship within 7 days after receiving full payment.
A5: Yes, Your customized requirement for color, logo, design, package, carton mark etc., are very welcome.
A6: SOL ACOUSTIC Support T / T, deposit 30% upon order confirmation, the rest 70% after quality inspection and successful delivery on time.
A7: SOL ACOUSTIC attach great importance to quality control. Necessary test and certification can be obtained as your request.
A8: Our wood is always from the same source, so the finish will always look more or less the same. Being natural wood, however, knots, slight cracks and color variations can occur.
A9: Yes, SOL ACOUSTIC have R & D department, so we can make the new design according to your need.
A10: First, install the panels using batons, then apply mineral wool or other any sound insulation material in-between the gaps; this will significantly increase the sound absorption.
A11: The acoustic range panels only come in one size, 2400mm x 600mm. However, SOL ACOUSTIC have designed them to join both width ways and long mays seamlessly, allowing any length or width to be easily achieved.
A12: To obtain a class A sound absorption, then we strongly recommend installing the acoustic wood panels with batons. Though, if you would like to have them solely for decorative purposes while still providing some sound absorption, we recommend screwing the panels directly into the wall through the acoustic felt backing using black or grey screws.
A13: The acoustic panel range can be easily installed on any flat surface including brick, concrete and plasterboard walls.
A14: Yes, the panels will have no issues in these areas as long as they are not in direct contact with water.
A15: Yes, there is no issue adjusting the panels to fit around any pre-existing fitting. You can cut the panel’s width ways, and the acoustic felt length ways with a sharp blade. They can then be applied around any item you may have on your surface.
A16: is designed for indoor use only.
A5: Yes, Your customized requirement for color, logo, design, package, carton mark etc., are very welcome.
Do you need help?
Whatsapp: +86 13589281549
E-mail: catherine@solacoustic.com
Tel:+86-532-8886 5499
Fax:+86-532-8791 0991